Thai Nguyen Post Office digitizes delivery services
With the boom of e-commerce, express delivery is one of the fields with a lot of room for development. Grasping this, Thai Nguyen Provincial Post Office has deployed many digital applications to change the process, shorten the time for receiving and delivering mail and parcels, and improve the quality of customer service.
Currently, Thai Nguyen Provincial Post Office uses dozens of systems, software, and technology applications in all stages of acceptance, exploitation, transportation, customer care, reconciliation - payment as well as marketing, management, monitoring, quality measurement processes...
As a pioneer postal enterprise in deploying and applying science and technology in production and business, Thai Nguyen Provincial Post Office has constantly improved, optimized, and updated new technologies to gradually shift from traditional post to digital post, ensuring the operation of material flow alongside data flow.