This is an application developed by the electricity industry for customers to conveniently look up services, such as: electricity bills, daily electricity consumption, meter readings, power supply reduction schedule and service resolution progress. …

To complete the above goal, PC Thai Nguyen has printed and posted documents guiding the installation and use of the customer care application at the company headquarters, affiliated electric utilities and collection points. For customers who have installed the customer care application version before May 30, 2024, please communicate to update the new version to look up and receive full notification of the electricity usage situation on the customer care application...

Up to now, the whole province has had more than 24.3 thousand customers installing the Electricity Industry Customer Service App.